<transcy>Shipping & returns</transcy>


Shipping costs


EU member states

rest of Europe

United States
- 34.99€

-on demand

rest of the world
-on demand

Shipping partner

We send our packages with DHL GoGreen in order to be as sustainable as possible when shipping.

Your Vivien Joy package will be sent with our cooperation partner DHL.
You will receive your package after 3-4 working days if you order it in Germany. For international shipping it can take from several days up to weeks.
Nevertheless, delays may occur due to unscheduled events.

Return shipping

We hope to have created a new favorite piece of clothing for you, but should something not meet your expectations, you can return it due to your 14-day right of withdrawal. To do this, you send your product at your own expense within 14 daysReceipt of the goods with a tracking number to the following address:

Vivien Joy
Vivien Joy Faisst
Riedlen 17
79353 Bahlingen am Kaiserstuhl

As soon as we have received your return package and we have checked it, we will refund your purchase price.

We only accept products that are unworn, unwashed and in their original condition with all labels within 14 days in the original packaging.

If you have any further questions, please contact us at:support@vivienjoy.de